RETURN & EXCHANGE POLICY

1. ELIGIBILITY FOR RETURNS

• Items must be returned within 30 days of the delivery date.
• Items must be unused, in their original condition, and include all tags, packaging, and accessories.
• Certain items such as custom apparel, clearance items, and gift cards are non-returnable.

2. RETURN PROCESS

1. Contact our support team at support@frontlineaa.com to initiate a return or exchange.
2. Upon approval, you will receive a Return Merchandise Authorization (RMA) number and return instructions.
3. Ship the item back to us using a trackable shipping method.

Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

3. REFUNDS

• Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
• Refunds will be issued to the original payment method.
• Shipping charges are non-refundable unless the return is due to our error.

4. EXCHANGES

• Exchanges are subject to product availability.
• If the requested item is unavailable, a refund will be issued instead.
• Customers are responsible for return shipping costs, and we will cover the shipping cost of the new item.

5. DEFECTIVE OR INCORRECT ITEMS

If you receive a defective or incorrect item, please contact us at support@frontlineaa.com within 7 days of receipt.

We will provide instructions for returning the item and will cover all related shipping costs.